Support
How can we help?
Questions about leftovers, recipes, household sync or your grocery list? Start here. The Kitchen Assistant and Pro guides below preview version 2.3, which is not yet available on the App Store.
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01
Something isn’t syncing
Open Settings in Bubble & Squeak and check Household & iCloud status. If the issue continues, export diagnostics from Settings so they’re ready for troubleshooting. In 2.3, Diagnostics will distinguish recovered iCloud events from unresolved failures; a completed download does not necessarily mean an upload has recovered.
02
Household invitation help
Make sure both people are signed in to iCloud. Open the invitation on the device where you use Bubble & Squeak, then follow the nickname and household prompts.
03
Recipe import help
Imports work with pages that publish structured recipe data. If a page is unsupported, you can still create the recipe manually and keep its source link.
04
Pro and existing access
Arriving in version 2.3: open Your plan: Free or Bubble & Squeak Pro in the app’s Settings and choose Restore Purchases while signed in to the Apple Account you originally used. This also checks for free Pro access if you first got the app before version 2.3. An internet connection may be needed to verify access.
05
Share a Pro purchase
Pro in version 2.3 supports Apple Family Sharing for up to six eligible family members including the purchaser. Enable purchase sharing in Apple Settings, then use Restore Purchases in Bubble & Squeak. An in-app household invitation shares kitchen data separately.
06
Free imports and scans
In version 2.3, Free includes five successful recipe imports and a combined total of five successful receipt, dish or recipe scans. Recipe text extraction shares the scan allowance. Failed attempts do not use a sample. Sample counts stay on each device, do not renew monthly and are not transferred by Restore Purchases. Manually adding recipes, pantry items and leftovers stays free.
07
Start with Kitchen Assistant
Coming in 2.3: open Kitchen Assistant from Home, then type a request or tap the microphone. Add ingredients, time or dietary preferences in your own words. You can discuss ideas first and choose Create recipes from this conversation when ready. Use New conversation to start a different meal, or History to return to an earlier one.
08
Voice and interrupted replies
In 2.3, allow microphone access in Apple Settings and keep Kitchen Assistant open while using voice. A supported on-device speech language is required, and its speech assets may need to download first. If voice stops or is unavailable, continue by typing. Use Retry on an interrupted request to try it again.
09
Keep the dishes you want
In 2.3, each selected dish has its own recipe card. Review it, ask for a change, then save it to your Recipe Book. Suggestions stay optional until you add them to the meal. For groceries, review the missing ingredients against the kitchen items you have recorded before adding them to your list.